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Faqs
PHPFlock provides premium WordPress plugins and themes, including top products like Elementor Pro, WP Forms, WP Rocket, Avada Theme, and ACF Pro. We use our own servers for license activation and product updates, ensuring a seamless and secure experience with our alternative API-based license verification.
Simply browse our products, select the one you wish to purchase, and complete the checkout process. After payment is successful, you’ll receive an email with your license key and download link.
Refunds are only available under certain conditions. If your license key has not been activated and the download has not been accessed, you can apply for a refund within 7 days of purchase. We also offer refunds if the product or license does not work as intended. For full details, please check our Cancellation and Refund Policy.
If the plugin, theme, or license key does not function as it should, please contact our support team at [support@phpflock.com]. We will troubleshoot the issue and, if the problem cannot be resolved, a refund may be issued within the eligible refund period.
After your purchase, you’ll receive an email with a link to download the product. You can also log in to your account on PHPFlock and access your downloads from your dashboard.
If you’ve lost your license key, you can retrieve it by logging into your account on PHPFlock and checking your order history. Alternatively, you can contact us at [support@phpflock.com] for assistance.
Yes, as long as your license is active, you will receive updates for the products you’ve purchased. Once your license expires, you’ll no longer be eligible for updates until you renew it.
No, you don’t need to manually update the products. Once your license is activated, updates can be applied directly from your WordPress dashboard.
Yes, we offer multiple license options to suit your needs. While some licenses are valid for a single website, we also provide options that allow you to install the product on multiple websites. You can choose the license type that best fits your requirements at the time of purchase.
The license validity period will be specified at the time of purchase. Most licenses are valid for a year from the date of purchase, but lifetime licenses may also be available for certain products.
We accept a variety of payment methods, including major credit cards and PayPal. All payments are securely processed through our payment gateway.
Yes, we use secure payment methods and encryption to protect your information. Your personal and payment data is handled securely according to our Privacy Policy.
No, licenses are non-transferable. They are tied to the purchaser’s account and cannot be resold or transferred to another party.
If you have any further questions that weren’t answered here, feel free to reach out to us at [support@phpflock.com], and we’ll be happy to assist.
